I’ve been writing a technical book on Plone and uncovering all sorts of user issues and bugs. I’m particularly proud of finding this one: it’s something that software developers would never notice – and yet would bug the living crap out of anybody creating content.
One little known fact about technical writing is that you uncover all sorts of software bugs and usability issues during the process of writing documentation. I spend a lot of time researching and testing…maybe even more than I do actual writing.
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